Violators and Violations – The Eternal Tolling Challenge!
This webinar took place on June 22, 2016. Presenters discussed procedures and policies that their agencies have put in place to combat violators.
Douglas E. Chastain, P.E., PMP, Vice President, Sales and Operations, Western US, Xerox State & Local Solutions, Inc.
Presentations & Presenters:
Toll Enforcement Remedies: NTTA's 5-year Journey
James Hofmann, Assistant Executive Director, Operations
Kimberly Jackson, Director of Public Affairs
Gio Rodriguez, Director of Contract Center and Collections
North Texas Tollway Authority
Illinois Tollway Violations Overview
Shana Whitehead, Chief of Business Systems, Illinois Tollway
Solutions to Reduce Violations and Improve Efficiency
Richard Carrier, Senior Vice President, Managing Director, ETC & Parking Services, Penn Credit Corporation
*the above link will open Adobe Connect where the video recording will start automatically. This recording is not supported using mobile devices.
Any questions about the Webinar can be directed to Cheryle Arnold.