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What’s Old is New at IBTTA New Media Panel
Bill CramerOctober 13, 2015
Stories
The new media panel at IBTTA’s New Media, Communications & Human Resources Workshop, October 18-20 in Cleveland, Ohio will be a terrific venue for participants to share tips, tools, tactics, and best practices for getting the most out of online... Read More
Toll Agencies Use Data to Drive Smarter Strategy
Bill CramerOctober 8, 2015
Stories
With customer data in hand, and new tools available to make better use of it, tolling agencies have an unprecedented opportunity to build stronger relationships with their customers and their employees who keep the toll facility up and running. And... Read More
High Stakes, Higher Purpose, Drives Stockholm’s Congestion Pricing System
Bill CramerOctober 6, 2015
Stories
It’s one thing to introduce the world’s first urban open road tolling system and gradually build it to perfection. It’s something else to execute flawlessly in a major metropolitan area from the first day of operation—with multiple vendors, 18... Read More
Highway Advocacy Works Best With ‘Personalized, Localized’ Messaging
Bill CramerSeptember 24, 2015
Stories
A blog post that originally appeared last spring points to the soaring opportunity for tolling agencies to tell their story directly to their customers and build public support. “People are more likely to support increased transportation investment... Read More
Four Takeaways from IBTTA’s Summit on All-Electronic Tolling, Managed Lanes, and Interoperability
Bill CramerSeptember 22, 2015
Stories
IBTTA convened its 2015 Summit on All-Electronic Tolling, Managed Lanes, and Interoperability in Miami in July, at a time when technology is transforming toll roads and the customer experience they deliver.  To view presentations and read an... Read More
Push Beyond Your Boundaries at IBTTA's New Media, Communications, and Human Resources Workshop
Bill CramerSeptember 15, 2015
Stories
From the moment you set foot at IBTTA's New Media, Communications, and Human Resources Workshop, October 18-20 in Cleveland, you'll encounter a mix of content and session formats that break down all the traditional boundaries around agency marketing... Read More
$57 Trillion for Infrastructure? No Problem, McKinsey Says
Bill CramerSeptember 14, 2015
Stories
It’s hard to decide which conclusion from the McKinsey Global Institute’s recent research on infrastructure financing is more mind-boggling. The calculation that the world will need to spend nearly $57 trillion over the next 15 years to meet its... Read More
Dubai Goes Big With ORT Expansion Project
Bill CramerSeptember 8, 2015
Stories
This is the last post in our series of international tolling success stories. I hope you have enjoyed our posts this past week. Salik means ‘open’ or ‘clear’ in Arabic, and that was precisely the goal when Dubai’s Roads and Transport Authority... Read More
Winter Operations Project Plows Through Snow-Related Gridlock
Bill CramerSeptember 3, 2015
Stories
On this week’s blog, while IBTTA is holding its 83rd Annual Meeting and Exhibition in Dublin, Ireland, I am pleased to share with you another international tolling success story. You know that winter maintenance is a central part of your operations... Read More
All-Electronic Shin Tomei Expressway Cuts Major Gridlock by 92%
Bill CramerSeptember 1, 2015
Stories
This week, IBTTA is holding its 83rd Annual Meeting and Exhibition in Dublin, Ireland. I thought it would be a good opportunity to share several international success stories on the blog. After nearly a half-century of often explosive economic... Read More

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