In 2012, the Transportation Corridor Agencies (TCA)–operators of State Routes 73, 133, 241 and 261 in Orange County, Calif.–became the nation’s first tolling agency to offer a free app for account management. Since then, the app has become a core component of TCA’s customer service offering. The app–available for download via the App Store or Google Play–is regularly updated to make The Toll Roads experience even more convenient and user-friendly for drivers. Today, the app allows users to open a new account, manage an existing account, pay tolls without an account, resolve violations and more. Each year the app is used to make approximately 350,000 payments, and each month it has approximately 37,000 new downloads. Of all new accounts, 13 percent are established via the app, and 13 percent of all tolls paid without an account are paid using the app.