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Toll Excellence Awards

About

IBTTA’s Toll Excellence Awards recognize the very best projects and programs the international tolling industry has to offer. Each year, we celebrate IBTTA toll agency/operator and private sector members whose creative, innovative, and positive programs set a new standard of excellence. By providing wide recognition for a job well done, the Toll Excellence Awards speed up the transmission of new ideas and emerging practices throughout the industry and to the driving public.

You must be an IBTTA member in good standing to be eligible for consideration. For questions about the Toll Excellence Awards Program, please contact Anna Ouellette.

There are two categories, Public Sector Members and Private Sector Members.

Award Categories for Public Sector Members

(Toll Agency/Operator/Non-North American Group Members)

There are six award categories for Public Sector Members. Public Sector Winner(s) are eligible for the President's Award.

  • Administration & Finance
  • Customer Service & Marketing Outreach
  • Safety 
  • Social Responsibility
  • Technology
  • Toll Operations, Engineering & Maintenance

Award Category for Private Sector Members

(Suppliers of products or Consulting Services to the industry)

There is one category for Private Sector Members.

  • Private Sector Innovation Recognition Award

Up to three (3) organizations who submit a project or program that has in some way furthered the mission of IBTTA and the tolling industry may be given an award.

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View Past Winners by Year

President's Award

2023

Illinois Tollway

TIMS2GO Mobile Incident Response Tool

Administration & Finance

2023

Michigan DOT & The Federal Bridge Corporation Limited

International Bridges Toll System Procurement & Implementation

Customer Service & Marketing Outreach

2023

Various Agencies

Hub-to-Hub Interoperability

Social Responsibility

2023

Pennsylvania Turnpike Commission

Sustainability Program

Technology

2023

Illinois Tollway

TIMS2GO Mobile Incident Response Tool

Toll Operations, Maintenance & Engineering

2023

North Texas Tollway Authority

A New Way to Procure and Deliver: New Enterprise Back Office System

Private Sector Innovation

2023

ViaPlus

CTRMA Digital Billing & Journey Orchestration

Safety

2023

Pennsylvania Turnpike Commission

Roadway Debris Removal Device
 


Congratulations to our 2023 Toll Excellence Award Winners!

Illinois Tollway Gets Top Honor and Wins President's Award

2023

Michigan DOT & The Federal Bridge Corporation Limited

International Bridges Toll System Procurement & Implementation

This project is the first bi-national U.S.-Canada procurement of a toll collection system involving three independent international bridge operators with different ownership structures. The bi-national partnership leveraged a pre-existing bi-national agreement between the Michigan Department of Transportation (MDOT) and The Federal Bridge...

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2023

Various Agencies

Hub-to-Hub Interoperability

This project represents the first hub-to-hub connection between two regional interoperability hubs (Central and Southeast) within the U.S. tolling industry in which national business rules and national interface standards have been used for processing transactions. The implementation process engaged customer service, communications, financial,...

More

2023

CATEGORY:

Safety

Pennsylvania Turnpike Commission

Roadway Debris Removal Device

This project involved the creation of a system for safely removing debris from the roadway while protecting Pennsylvania Turnpike Commission employees from being struck by vehicles while working on the roadway. While the agency has had no fatalities while clearing roadway debris, the agency's Risk Management Group determined a high correlation...

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2023

Pennsylvania Turnpike Commission

Sustainability Program

"Responsibility Matters" is the Pennsylvania Turnpike Commission's (PTC) ongoing initiative to deliver on its core value of instilling "diversity, integrity, and sustainability in all our practices." With a 30-year commitment to sustainable best practices, the Pennsylvania Turnpike Commission (PTC) aims to become America's First Sustainable...

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2023

Illinois Tollway

TIMS2GO Mobile Incident Response Tool

The Illinois Tollway TIMS2GO Mobile Incident Response Tool is a unique mobile-friendly web application that enables traffic and incident managers to quickly verify incident details, make informed decisions and manage incidents anytime from anywhere using any smartphone, tablet or laptop. TIMS2GO provides instant access to livestreaming video,...

More

2023

North Texas Tollway Authority

A New Way to Procure and Deliver: New Enterprise Back Office System

The North Texas Tollway Authority's (NTTA) new back-office system processes and reconciles toll transactions on NTTA's approximately 1,100 center lane miles of toll roads, our partners' managed lanes, and from tolling agencies across Texas and four interoperable states. The system also processes parking transactions from two local airports. It...

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2023

Emovis

Smart Enforcement

A common challenge for all tolling programs is collecting payments from unregistered users. This usually leads to high management costs, impacts reputation, and results in revenue leakage and non-compliance from unpaid invoices. Smart, intelligent, free-flowing mobility solutions are pointless if they don't consistently and cost-effectively...

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2023

ViaPlus

CTRMA Digital Billing & Journey Orchestration

Central Texas Regional Mobility Authority offers a video toll program whereby invoices are issued to customers who use CTRMA toll roads without having a valid electronic tag or registered pre-paid account. The program is administered and operated by ViaPlus. The program's intent is to collect video toll revenue from travel on regional tolled...

More

View past winners by category

President's Awards Administration & Finance Customer Service & Marketing Outreach Social Responsibility Technology Toll Operations, Maintenance & Engineering Private Sector InnovationSafety