ETC was chartered to develop and implement an integrated Accounts Receivable Management (ARM) application initially for use by Harris County Toll Road Authority (HCTRA). The ARM application was specifically designed and developed to collect on past due receivables along with the functionality to perform hearings, adjudication, and/or litigation. The ARM application was to be integrated with the ETC riteHorizon Back Office System implemented at HCTRA, along with electronic delivery of data and documents to the Harris County Attorney Office and County Clerk’s Office. The ARM application is a consolidated solution with the integration of advanced technologies, including a modern low-code user interface (UI) and cloud infrastructure, and can be integrated easily with any back-office system, tolling or otherwise. The system provides seamless integration across the various processes, with a clear timeline for each collection and legal action escalation points. This enables users to quickly evaluate each case and decide on the next steps.